Privacy Policy

This privacy policy is intended to serve those who are concerned with how their ‘Personal Information’ (Personal Information) is being used online. As described in the Data Protection Act 2018 (2018 Act) and the European Union General Data Protection Regulation (GDPR), Personal Information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information.

If you are a visitor to our webpages

What Personal Information do we collect from the people that visit our website?
When completing a form on our site you may be asked to enter your first and last name, personal or business email address phone number and/or mailing address, and other details to help us communicate with you.

When you visit our website, our web server uses your Internet Protocol address (IP address) to communicate with you. An IP address is like a phone number because it is a numerical label assigned to each device connected to the internet that uses the Internet Protocol for communication. An IP address allows the server to send information to your computer as web pages by knowing where your computer is located.

When do we collect Personal Information?
We collect your Personal Information when you fill out any on-line form, opt-in to receive email, or just visit our site.

What is our lawful basis for processing your Personal Information?
We rely on the Legitimate Interest basis under the GDPR. We need your Personal Information to help us identify services you inquire about or ask us to perform or to send you newsletters, surveys, and other information advertising our services. You need to provide your Personal Information, so we can communicate with you or to help you to determine the suitability of our services to address your needs.

How do we use your Personal Information?
We may use your Personal Information to send you information advertising our services, or when you sign up for our newsletter, respond to a survey, surf the website, or use certain other site features in the following ways:

  • Improve our website to better serve you
  • To send periodic emails regarding services you expressed interest in
  • To follow up with you after correspondence
  • Protect our website from malicious use

You have the right to object to our use of your Personal Information for newsletters, surveys, or marketing and can ask us to stop using your Personal Information at any time by informing us at any of the contacts below.

Do we use ‘cookies’?
Yes. Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s help information to learn the correct way to modify your cookies.

If you turn cookies off, it won’t affect your experience on our site.

Do we disclose your Personal Information to third-parties?
Yes. We use a trusted third-party service called Google Analytics as a data processor to track user information on our behalf. You can find detailed information on how they safeguard your data on their website.

We also use the trusted email marketing service provider MailChimp to collect email addresses and manage our email marketing. The privacy policy for Mailchimp can be found on their website.

How do we process/obtain opt-in/opt-out notices for marketing purposes?
When you sign up to receive marketing emails from us (opt-in), your information is added to the email provider’s secure database for use by us. Every email you receive will contain a link to unsubscribe (opt-out) at the bottom of the email.

Who can you contact to address your requests for access to your Personal Information or your requests to object to our further processing of your Personal Information?
We are not required to appoint a Data Protection Officer (DPO) as outlined in the GDPR. However, if you have any questions regarding this privacy policy, you may also contact us directly using the information provided below.

Postal Mail:

ATTN: Privacy Policy Questions
2647 Gateway Road Suite 105
Carlsbad, CA 92009